Live support
For quick questions. Guests can leave messages too.
Contact live supportAccount & plans
Login, password resets, purchases, renewals and invitations.
Forgot your password or cannot log in?
Confirm your registered email and what you entered, then verify your email to reset your password.
How do I buy, renew or view a plan?
Plans, discounts, credits and the final total are shown separately at checkout. Confirm the plan, billing period and amount before paying.
Where can I find my invite link and rewards?
Log in and open Invite friends to generate a personal link and view registrations, pending commission and available balance.
How do I choose between standard and professional plans?
Choose a server tier for your use case, then compare data, devices and billing periods. The homepage previews three periods; Pricing has the full comparison.
Data allowance, devices and server access
Plan data, reset rules, device limits and server coverage determine your allowance, reset timing and available connections.
Renewals, expiration, refunds and order lookup
Orders shows purchases and payments; your account overview shows the current plan and expiration. Use tickets for transaction follow-up.
Still need an answer?
Use live support for quick questions. Open a ticket for follow-up, order details or troubleshooting records.
Support ticket
For issues needing follow-up. Log in to view the conversation history.
Open a support ticketDownload the app
See versions and installation options for Windows, macOS, Linux, Android and iOS.
Go to downloads