Terms of service
Updated:
Welcome to NiceCat VPN. These terms describe the rules for accounts, plans and network connection services. Read these terms and the privacy policy before registering or purchasing. Contact support first if you have questions about the service.
1. Services and plan scope
NiceCat VPN provides network connections, apps and plan management. Your purchase is governed by the plan, data allowance, validity, device limits and other restrictions shown when you confirm your order. Examples do not guarantee access to all websites, regions or network environments.
Use the service in accordance with applicable local laws and network regulations, and confirm that your intended use is permitted.
2. Account and credential security
Register with an email address that can receive messages. Keep your password, login credentials and personal tokens secure. Credentials grant account access; do not publish them or share them with untrusted parties.
If someone else uses your account, change your password, revoke unusual sessions or reset plan credentials promptly, and contact support by ticket. You are responsible for account actions you authorize.
3. Acceptable use
Do not use NiceCat VPN for fraud, malware distribution, unauthorized system access, spam or infringement of privacy, intellectual property or other lawful rights. Do not resell unauthorized plans, bypass limits or interfere with the service.
We may investigate, restrict connections or suspend accounts for conduct that threatens network security, violates applicable laws or materially affects other users. You may explain the circumstances and dispute a decision through support.
4. Resources and fair use
Data, speeds, online devices and available servers follow your plan. Benefits not stated in a plan do not imply unlimited data, unlimited speeds or dedicated bandwidth.
Sustained use of shared resources, unusually frequent requests or bypassing device limits may affect others. Depending on the impact, we may limit speeds or connections or suspend service, and address issues through support.
5. Orders, payments and refunds
Check your plan, billing period, discounts and total before payment. Orders depend on payment confirmation and the processing result in your account. Renewals, plan changes, balance deductions and coupons follow the rules shown at confirmation.
Paid plan fees are generally non-refundable unless applicable law requires otherwise or the purchase page explicitly promises a refund. Check device and network suitability before buying. For duplicate charges, incorrect amounts or activation failures, keep your order number and open a ticket.
6. Availability and third-party services
Maintenance, carrier networks, device failures and third-party changes may interrupt connections, change speeds or temporarily affect features. We will address confirmed service faults and explain adjustments through announcements or support when necessary.
External websites, payment providers and other third-party products are operated by their respective providers. Read their terms when using them. NiceCat VPN does not control their content, availability or transaction outcomes.
7. Liability and disputes
Back up important data and assess the impact of interruptions on your work. To the extent permitted by applicable law, we are responsible only for liabilities legally attributable to NiceCat VPN. These terms do not exclude liability or user rights that cannot legally be limited or waived.
For order or service disputes, provide your account email, order number and details so both parties can investigate. Unresolved disputes follow applicable law and competent dispute resolution procedures.
8. Updates and contact
We will update the date on this page when service rules change. Material changes to plan benefits or user obligations will be communicated through announcements, email or other appropriate means, with effective dates handled under applicable law.
For questions about these terms, plans or accounts, use the support links below. Do not include passwords, full payment credentials or personal login tokens.