Privacy policy

1. Information we process

Account information: the email you provide when registering, logging in or resetting a password, plus system-generated account identifiers, password verification data, login times and session credentials. These identify accounts and verify access. Passwords are stored as hashes.

If you choose Google login, we receive your unique Google account identifier, email and email verification status to authenticate you and create or link your NiceCat account. This does not grant access to Gmail, Google Drive or other Google content. You can continue using email login and request unlinking or account deletion through support.

Plan and transaction information: plans, validity, data usage, order numbers, payment methods, amounts, payment status and discounts. These enable activation, billing, order verification and usage history. Payment providers process payment information under their own rules.

Support and technical information: text and attachments you submit in tickets, plus request, network and error information generated during service operation. These help answer questions, investigate faults and prevent abuse. Do not submit sensitive information unrelated to your issue.

NiceCat does not record your browsing content or destinations, sell, rent or exchange personal information, or use information for purposes that harm users. Operational technical information is used only for connections, security, troubleshooting and abuse prevention.

2. Uses and local storage

This information provides your chosen services, including account verification, activation, usage statistics, order lookup, password resets, security and necessary notices. Processing should match the needs of each feature.

After login, the website stores credentials in your browser's local storage for account access. Logging out removes local credentials. Clearing site data may also require you to log in again. Log out when finished on a shared device.

3. Third parties and disclosure

Payments, email delivery and registration protection may require payment, email or human verification services. When Turnstile or reCAPTCHA is enabled, your browser connects to its provider, whose privacy rules govern device and interaction data.

Google login connects your browser to Google Identity Services. Google's privacy policy governs information related to its login service. Google credentials are used only for account verification, and account identifiers only to provide and protect your chosen login method.

Avatar URLs generated by account APIs may request images from an avatar service using a hash of your email. This hash is an email-derived identifier and is not fully anonymous.

Selling personal information is not part of our service. Information shared with providers for features should be limited to what is necessary. Relevant records may also be provided for valid legal requirements or security incidents. External websites process information under their own policies.

4. Retention and protection

Account and plan records support ongoing service; order and processing records support transaction verification and disputes. Retention should be limited to the time needed for the purpose and applicable legal obligations. This policy does not promise indefinite retention.

We protect accounts through password hashing, access authentication and session management. Protect your email and devices to avoid credential exposure. For personal information security incidents, we will investigate, take remedial steps and meet applicable notification requirements.

5. Managing your information

In your account, view account, plan, order and traffic records; change passwords; manage sessions; and adjust available notifications. To access, correct, export or delete personal information, or close your account, contact support.

We verify identity to prevent impersonation. Unsettled orders, disputes or legally required records may prevent immediate deletion. We will explain the scope and result for your request.

6. Policy updates and contact

We will update this page as features or processing practices change. Material changes affecting your rights will be communicated through announcements, email or other appropriate means. Where consent is needed, it will be handled under applicable requirements.

For questions about personal information, click Contact support below and describe your request with an email that can verify your account. Do not provide passwords or personal login tokens.