Question 1

How do I choose a plan?

Accepted Answer

Compare data allowances, device limits and billing periods on Pricing and read the plan descriptions. Review the final total and service scope before paying.

Question 2

How do I use the app after logging in?

Accepted Answer

Log in to the app with the same account to sync your plan and servers. Choose a location and connect; no extra setup is needed.

Question 3

How do I buy or renew?

Accepted Answer

Choose a plan and billing period, then review discounts, credits and balance deductions before paying. Renewing the same active plan extends its existing expiration date.

Question 4

Which devices are supported?

Accepted Answer

Apps are available for Windows, macOS, Linux, Android and iOS. Choose your system on Downloads and log in with the same account to sync your plan and servers.

Question 5

How can I get help?

Accepted Answer

Search the help center first, then log in to open a support ticket with your device, app version and exact error.

Subscription plans

普通套餐

专业套餐